Computer Support Technician

computer-support-technician

Successful completion of the computer support technician curriculum leads to an Associate of Applied Business degree.

The computer support technician program is for students interested in building, maintaining and troubleshooting microcomputers, installing common telecommunications and network cabling, network administration, and network security basics.

Computer support technician majors work with operating systems, such as Windows 2003 Server, Windows Server 2008, and Linux. They also work with networking hardware including UTP and Fiber Optic Cabling, Cisco switches and routers.

Former student Christopher Whittaker - "Attending Washington State Community College provided me with the skills, knowledge, and resources I needed to be successful in the ever changing field of Information Technology . With a mixture of practical hands-on exercises and classroom learning, WSCC's Computer Support Technician Program is very well-rounded and has paved the way for a fun and exciting career. Upon graduating from WSCC, I was quickly able to obtain employment in the Mid-Ohio Valley as an IT Systems & Network Administrator."

Career opportunities include:

  • Computer Software Support Technician
  • Computer Hardware Support Technician
  • Telecommunications and Network Cable Installer
  • Network Support Technician 
  • Junior Network Administrator

The US Department of Labor reported in May 2012 on the Bureau of Labor Statistics website that the fastest growing occupations between 2010-20020 are Network Systems and Data Communications related professionals.

  • National Average Salary for Computer Support Specialists $48,000-$54,000
    and for Network Administrators $55,000-$65,000 
  • State of Ohio Average Salary for Computer Support Specialists $48,000
    and for Computer Network Specialists $55,000 
  • Mid-Ohio Valley Average Salary $35,400

Washington State's Computer Support Technician program features practical hands-on learning in computer diagnostics and networking. These team-based lab experiences with a wide variety of equipment and real-world experiences will put your skills to work out in the field during practicum assignments with local IT professionals. In addition, this program has some paid internship positions available with employers in the community.

The goal of this program is to prepare students for entry level positions in the IT field. Students are encouraged to prepare for CompTIA certification exams, including A+, Network+, and Security+, and Cisco CCENT certification.

The program can be completed in four (4) semesters. High School students in College Tech Prep may complete the program in less time if they have taken equivalent courses.

Practicum Sites/Internships

One of the primary features of the Computer Support Technician major is the opportunity each student has to complete one 315 hour Practicum site placement working with a mentor technician in our community. Each site placement allows students to take the information and skills learned in the classroom environment, and put them to work in "real-world" situations. Over the last several years students have completed the Practicum site placements at a variety of locations, including Woodcraft Supply, the City of Marietta, Marietta Memorial Hospital, Wood County Schools, RESA V, Belpre City Schools, Marietta City Schools, the Adult Education Center at the Career Center, Washington County Offices, to name a few.

Digital Technology/Computer Systems Certificate

 

Gainful Employment Data

Courses

Course listings with descriptions of each class may be found in the Washington State Community College Catalog.

Successful completion of the computer support technician curriculum leads to an Associate of Applied Business degree.

Contact to Learn More:

Admissions
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740.568.1900

salem esther
Esther Salem, Associate Professor
740.374.8716 Ext. 1709
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campus

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  • Washington State Community College
  • 710 Colegate Drive
  • Marietta, Ohio 45750 USA
  • 740.374-8716
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