FAQ art

Student FAQ

Will financial aid still be disbursed on time?

Are classes being held?

Will May Commencement still be held?

Are offices still open at the school?

I don't have internet access, how am I going to complete my online coursework?

If I withdraw from a class because of (lack of childcare; I didn't sign up for an online course; I am in self quarantine, etc.), will it be held against me?

How do I register for summer or fall semester if I’m not on campus?

What if I have symptoms? Should I come to class?

Are acceptance decisions to WSCC Health programs still going to be issued?

What do I do if I am applying to a WSCC Health program and have problems either taking the ACT/SAT/TEAS or problems getting my score?

Who do I contact with questions/concerns?

What if I'm struggling and need to drop a class?

I'm planning to start classes at WSCC this summer or fall. What should I do?

Where can I find contact information for different campus offices?

Will financial aid still be disbursed on time?

Yes, WSCC is continuing to process and administer financial aid to students. The second disbursement for spring semester will be processed as scheduled on April 2. This means that students who are expecting refunds should receive those funds by April 15. For more information, click here.

Are classes being held?

As of March 22, WSCC made the decision to hold all classes using remote delivery.  Students who were scheduled to be on campus for labs starting March 23 will NOT report to campus. Instructors will be in touch with students regarding next steps. The plan to conduct courses via remote delivery is in place through the remainder of Spring semester which has been extended to May 15. Students who have lab courses that cannot be completed remotely will receive an Incomplete grade at the end of spring semester and complete their laboratory classes on campus beginning June 1. The Incomplete grades will be replaced with a letter grade when the coursework is completed.

Will May Commencement still be held?

Commencement is our proudest day at the College. We have to act in accordance with recommendations from federal, state, and local officials to limit group gatherings to 25. As a result, we have made the difficult decision to postpone the May Commencement ceremony until August. We are closely monitoring the situation and will communicate in the coming weeks with either a rescheduled date or cancellation. It is important to note that students who complete their coursework and are eligible to graduate at the end of spring semester, will be able to do so.

Are offices still open at the school?

In response to the Stay At Home Order issued on March 22 by the Ohio Department of Health, Washington State Community College will be closing campus, including all offices, classrooms, labs, and buildings effective Sunday, March 22, 2020. This closure will continue through the month of May 2020. With this campus closure, office and support services will continue with staff working remotely from home. 

I don't have internet access, how am I going to complete my online coursework?

WSCC understands that some students have difficulty accessing technology.  Although we had planned to maintain hours for the WSCC Library, as well as computer labs, that is no longer going to be possible. To help with Internet access, we are expanding our WSCC Wi-Fi to extend into the lower parking lot (also referred to as the staff/faculty lot). While our buildings are closed, you are welcome to park in the lot and connect to our Wi-Fi.

We are currently working through additional plans to support students who have limited access to a computer or the Internet. If you are a student that anticipates difficulty in accessing technology during this temporary campus closure, we would like to hear from you via this survey.

There are some internet companies that are offering free or reduced internet service. Recently, Charter (Spectrum Internet) announced it will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. In addition, all six libraries in Washington County have increased the range/power of their building Wifi so that anyone near a library will be able to connect. Finally, Suddenlink is offering free internet for 60 days under certain conditions. The Suddenlink number is 888.633.0030.

If I withdraw from a class because of (lack of childcare; I didn't sign up for an online course; I am in self-quarantine, etc.), will it be held against me?

WSCC understands that the COVID-19 situation has impacted students at home as well as at school. Students who are struggling with completing their coursework are strongly encouraged to reach out to our success coaches in the Center for Student Success BEFORE making any decisions to withdraw from their coursework. Withdrawing from a course can have a negative impact on your financial aid and could result in a balance owed to the College. If you do decide to withdraw from a spring semester course, you must work with either the Center for Student Success or your academic advisor to process the withdrawal.

How do I register for summer or fall semester if I’m not on campus?

Students at WSCC have access through Student Planning within MyWSCC to work virtually with their academic advisor to create an academic plan and register for classes. But we realize that you may want to reach out to your advisor via phone or text. WSCC utilizes a two-way texting option called Signal Vine. In the coming weeks, you should be hearing from your advisor using this system. Our advisors are also available to schedule appointments via phone, Google Chat, or Zoom. The summer and fall semester schedule will be available to view on March 30 and registration will begin on April 6.

What if I have symptoms? Should I come to class?

No. Students should not come to campus if they are displaying flu-like symptoms, such as fever, cough, or vomiting. Students should remain out of school until the student is symptom-free, without the use of medication, for 24 hours. Please contact your instructors and your academic advisor to let them know about your status. If you are not well enough to complete your online coursework, please also notify your instructors.

Are acceptance decisions to WSCC Health programs still going to be issued?

Yes, our selective health programs are in the process of reviewing applications and making acceptance decisions. Acceptance notifications will be delayed a few weeks due to the current COVID-19 situation but students should expect to receive decisions soon.

What do I do if I am applying to a WSCC Health program and have problems either taking the ACT/SAT/TEAS or problems getting my score?

We are continuing to monitor the situation involving testing and test score availability and will provide guidance for students at a later date.

Who do I contact with questions/concerns?

We’re all in this together. WSCC wants to make sure that you can reach out easily, 24/7, with questions as this situation develops. For your convenience, you can contact us at coronavirus@wscc.edu, Facebook (@WSCCMarietta), and our webchat feature on our website.

What if I'm struggling and need to drop a class?

During this challenging time, the Center for Student Success would like to help students make informed decisions about dropping spring courses. If you need to drop a course, please text 740.224.0012 or email css@wscc.edu. The Student Success team will reach out to you and share personalized information related to your financial and academic situation.

I'm planning to start classes at WSCC this summer or fall. What should I do?

Even though we aren't physically on campus, our faculty and staff are still able to help you via phone and email. You can find an admission checklist here.

If you'd like to wait to visit campus, we completely understand. We encourage you to complete important steps (like having your official high school/GED transcript sent and completing the FAFSA) as soon as possible so that we can help you move through the enrollment process as quickly as possible.

Where can I find contact information for different campus offices?

Contact information for campus resources can be found here. If you're looking for a particular faculty or staff member, please use our directory.